396 Bet FAQ — Answers to All Your Questions

The minimum deposit on 396 bet is BDT 300, making it accessible for any user in Bangladesh. Different minimums may apply for cryptocurrency deposits.

Withdrawals to bKash and Nagad are typically processed within 1–4 hours. Bank transfers may take 1–2 business days. If KYC verification is required for your first withdrawal, it may take a little longer.

396 bet generally does not charge any deposit fees. However, your payment provider (bKash, Nagad, etc.) may apply their own transaction fees. There are typically no additional charges for withdrawals either.

If your deposit doesn't appear in your account within 30 minutes, contact our support team with the transaction ID and a screenshot. We'll verify and resolve it promptly.

A wagering requirement means you must bet the bonus amount a set number of times before withdrawing. For example, a 5x wagering requirement on a BDT 100 bonus means you need to place BDT 500 in bets. Contribution rates may vary by game — check the promotion terms for full details.

A cashback bonus is awarded daily based on your betting activity. Typically, a set percentage of your net losses from the previous day is credited back to your account the following morning.

Yes, 396 bet has a referral program. When a friend registers using your referral link and makes their first deposit, you earn a bonus. See the Promotions page for full terms and conditions.

With live betting or in-play betting, you can place bets in real time while a match is in progress. Odds change every moment, so timing your decisions is key. Use live scores and statistics to guide your choices.

Yes, all slots games at 396 bet are developed by internationally certified software providers (Pragmatic Play, PG Soft, Habanero, and others). The RTP (Return to Player) rate for each game is listed in the game details and verified by independent third parties.

Purchase tickets to join 396 bet's Bingo games. Match the drawn numbers to your card as they are called. Complete the required pattern to win. Visit the Bingo page for full rules and the current game schedule.

Once a bet is confirmed, it generally cannot be cancelled. However, for some Sports Betting events, there may be a window to cancel before the event begins. If you experience any technical issues, please contact support.

Go to Account Settings and enable 2FA under the Security section. This method confirms your login by sending an OTP to your mobile number, adding an extra layer of protection to your account. We strongly recommend keeping this feature turned on.

If you notice any suspicious activity, change your password immediately and notify our support team. We will promptly review your account and, if necessary, temporarily lock it while we investigate.

To install the APK on Android, go to your phone's Settings and enable "Install from Unknown Sources." Then tap the downloaded APK file to install it. If you run into any issues, contact our support team.

Yes, you can use the same account on both the app and the website. Your balance, betting history, and bonuses are synced across all devices — just log in from any device to see everything up to date.

For any complaints, please reach out to our support team. We take all complaints seriously and aim to resolve them within 24–48 hours. More complex issues may require additional time.

396 bet is committed to responsible gaming. Our platform offers deposit limits, self-exclusion, and the option to take a break. Visit our Responsible Gaming page or contact support for more details.