396 Bet's Terms & Conditions — Fully in Bengali

1 Introduction & Eligibility

396 bet operates as a trusted and transparent platform for online betting and gaming in Bangladesh. These terms and conditions ("Terms") constitute a legally binding agreement between 396 bet and its users. By accessing, browsing, or using this platform, you are indicating your acceptance of these Terms.

These 396 bet terms and conditions may be updated from time to time. Continued use of the platform after any changes will be considered as acceptance of the updated terms. We recommend reviewing this page regularly.

• These terms apply to all users — both new and existing.
• If you disagree with any part of these terms, please refrain from using the platform.
• Contact our support team if you need clarification on anything.

2 Account Registration

A valid account is required to use 396 bet's services. You must provide accurate and truthful information during registration. 396 bet reserves the right to close any account where false or incorrect details have been provided.

• Each person may open only one account. Multiple accounts are strictly prohibited.
• You must be at least 18 years old to register. Accounts belonging to minors will be closed immediately.
• A valid mobile number is required for OTP verification.
• Keeping your account password secure is entirely your own responsibility.
• Accounts may not be transferred or sold to another person.

3 Identity Verification (KYC)

396 bet follows internationally recognized Know Your Customer (KYC) standards. Identity verification may be requested at any time for security and fraud prevention purposes, especially before large withdrawals.

• A scanned copy of your National ID (NID), passport, or driving licence may be required.
• A utility bill or bank statement may be requested for address verification.
• Withdrawals may be delayed if verification has not been completed.
• All information submitted is kept fully confidential and secure.

4 Deposit & Payment Policy

396 bet accepts deposits via Bangladesh's major mobile banking services — bKash, Nagad, and Rocket. Deposits are typically instant and free of any additional charges.

• Minimum deposit amount is BDT 200.
• Maximum deposit is BDT 1,00,000 per day (subject to change based on account level).
• You must only use payment methods registered in your own name.
• Third-party payments are not accepted and may result in account closure.
• Keep your SMS/email confirmation of successful deposits for your records.

5 Withdrawal Policy

Winnings at 396 bet can be withdrawn quickly and securely. We typically complete withdrawals within 15 to 30 minutes, though delays may occur if KYC verification is pending.

• The minimum withdrawal amount is BDT 300.
• Withdrawals will only be sent to the same payment method used for the deposit.
• Winnings generated from bonuses are subject to wagering requirements before withdrawal.
• The maximum daily withdrawal limit is BDT 500,000.
• Unusually large withdrawal requests may require additional verification.
• We reserve the right to temporarily suspend withdrawals in cases of suspicious activity.

6 Bonus & Promotion Terms

396 bet regularly offers attractive bonuses and promotions. Each bonus comes with its own terms, which you must read before use. Claiming a bonus means you agree to those terms.

• The welcome bonus is available to new members only, once per person.
• Bonus funds cannot be withdrawn directly — the applicable wagering requirements must be completed first.
• Wagering requirements typically range from 5x to 30x the bonus amount.
• Bonuses must be used within the specified time limit after claiming, or they will expire.
• Multiple bonuses cannot be used at the same time unless otherwise specified.
• If promotion abuse is detected, all bonuses and winnings will be forfeited.

7 Betting Rules & Regulations

Certain fundamental rules must be followed when placing bets on 396 bet. These rules are in place to ensure a fair and transparent gaming environment.

• Once a bet is confirmed, it cannot be changed or cancelled.
• We reserve the right to void any bets placed at incorrect odds due to a technical error.
• If an event is cancelled, the stake for that bet will be refunded.
• Bets delayed due to connectivity issues during live betting may not be accepted.
• Accounts found to be involved in match fixing or gaining unfair advantages will be closed.
• Separate specific rules also apply to each section — Sports, Casino, and Slots.

8 Prohibited Activities

The following activities are strictly prohibited on 396 bet. Any account found to be engaged in these activities will be permanently closed, and legal action will be taken if necessary.

• Creating multiple accounts or using another person's account.
• Exploiting the bonus system unfairly (bonus abuse).
• Placing bets using automated bots or software.
• Using the platform for money laundering or any other illegal transactions.
• Hacking, phishing, or any form of cybercriminal activity.
• Attempting to harass or defraud other users.

9 Account Suspension & Closure

396 bet reserves the right to investigate, suspend, or close any account, particularly where there is evidence of a Terms violation. Users may also close their own account at any time.

• Users will be given the opportunity to complete any applicable withdrawals before an account is closed.
• If your account is closed due to a terms violation, any remaining bonus funds will be forfeited.
• To close your account, please contact our support team.
• To reopen a closed account, you must submit a request and complete verification.

10 Responsible Gaming

396 bet places responsible gaming at the top of its priorities. We believe betting is a form of entertainment, not a path to addiction. That's why we provide users with a range of protective tools.

• Deposit Limits: Set your own daily, weekly, or monthly limits.
• Session Timer: Automatic alerts after a specified period of play.
• Self-Exclusion: Temporarily restrict your own access to the platform for a set period.
• Reality Check: View regular summaries of your spending and session history.

11 Privacy & Data Protection

396 bet takes the protection of your personal data very seriously. Our platform uses 256-bit SSL encryption, and your information is never shared with any third party.

• Your personal information is used solely for the purpose of providing our services.
• Payment information is securely stored on encrypted servers.
• You have the right to view, correct, or delete your personal information.
• Full details on our use of cookies can be found in our privacy policy.

For more details, visit our Privacy Policy Read the page.

12 Changes & Updates

396 bet reserves the right to update these terms and conditions at any time. Registered users will be notified of significant changes via SMS or email where possible.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• The latest version of the terms is always available on this page.

13 Contact & Dispute Resolution

For any complaints or disputes, please contact our customer support team first. We are committed to providing a fair and prompt resolution. You can reach 396 bet at [email protected].

• An initial response will be provided within 48 hours of a complaint being submitted.
• Complex matters are targeted for resolution within 7 business days.
• If a matter cannot be resolved internally, neutral third-party arbitration is available.
• International gaming law applies to any legal matters arising from these terms.